{"id":13,"date":"2025-01-09T09:28:01","date_gmt":"2025-01-09T09:28:01","guid":{"rendered":"https:\/\/shopper.creativeinfotech.co.uk\/?page_id=13"},"modified":"2026-05-12T19:53:24","modified_gmt":"2026-05-12T19:53:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shaktishingar.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">Refund &amp; Cancellation Policy<\/p>\r\n<p>Welcome to Shakti Shingar Palace. Please read our Refund &amp; Cancellation Policy carefully before placing an order on our website.<\/p>\r\n<p>1. No Refund &amp; No Return Policy<\/p>\r\n<p>All products sold on the Shakti Shingar Palace website are non-refundable and non-returnable.<\/p>\r\n<p>We do not accept returns, exchanges, or refunds once the order has been successfully placed and delivered.<\/p>\r\n<p>2. Exceptions<\/p>\r\n<p>Returns or replacements may only be considered in the following cases:<\/p>\r\n<p>Wrong product delivered<br \/>Product received in damaged condition<br \/>Product missing from the order<\/p>\r\n<p>Customers must report such issues within 24\u201348 hours of delivery along with proper photo or video proof.<\/p>\r\n<p>After verification, we may offer a replacement at our discretion.<\/p>\r\n<p>3. Cancellation Policy<br \/>Orders can only be cancelled before dispatch\/shipping.<br \/>Once the order has been shipped, cancellation requests will not be accepted.<br \/>4. Non-Returnable Categories<\/p>\r\n<p>Due to hygiene, safety, and product nature, the following categories are strictly non-returnable and non-refundable:<\/p>\r\n<p>Cosmetics &amp; Beauty Products<br \/>Personal Care Products<br \/>Fashion Accessories<br \/>Gift Items<br \/>Festive &amp; Pooja Essentials<br \/>Toys and Seasonal Products<br \/>5. Refund Processing<\/p>\r\n<p>In cases where a refund is approved due to order cancellation before dispatch or non-availability of products, the refund will be processed to the original payment method within the applicable banking timeline.<\/p>\r\n<p>6. Consumer Protection<\/p>\r\n<p>This policy is made in accordance with applicable Indian laws and business practices, including the Consumer Protection Act, 2019.<\/p>\r\n<p>7. Contact Us<\/p>\r\n<p>For any questions regarding this policy, please contact:<\/p>\r\n<p>Shakti Shingar Palace<br \/>Bakshi Nagar Shopping Centre, Jammu, India<br \/>Phone: 9070689999<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy Welcome to Shakti Shingar Palace. Please read our Refund &amp; Cancellation Policy carefully before placing an<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shaktishingar.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shaktishingar.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shaktishingar.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shaktishingar.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shaktishingar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":3,"href":"https:\/\/shaktishingar.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1026,"href":"https:\/\/shaktishingar.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/1026"}],"wp:attachment":[{"href":"https:\/\/shaktishingar.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}